Customer Satisfaction Survey

What Department or Staff did you contact?
 
How did you hear about Community Futures?
 
Please rate your level of SATISFACTION with each of the following:
 
12345
Extremely
Satisfied
SatisfiedUnsatisfiedExtremely
Unsatisfied
N/A

 I was treated in a courteous and professional manner.
 
 Staff was available to begin scheduled meetings on time.
 
 Telephone calls, e-mail and/or letters were responded to promptly.
 
 Staff was clear about the time required to respond to requests.
 
 Information and/or decisions were completed in a timely manner.
 
 Staff met commitments as promised.
 
 Staff was prepared for meetings.
 
Please rate your level of AGREEMENT with the following statements.
 
12345
Extremely
Satisfied
SatisfiedUnsatisfiedExtremely
Unsatisfied
N/A

 Staff is knowledgeable and informed in regard to business.
 
 The services provided were useful to my business (idea).
 
 I plan on implementing the ideas/suggestions provided.
 
OPTIONAL
How could staff have served you better?
 
OPTIONAL
General Comments
 
OPTIONAL
Name and Contact Info
 
OPTIONAL
Do you want to be contacted?